2. From the Dashboard page, click on the ‘My Services’ Tab on the top navigation bar.
3. Here you will see a list of your domain names, click on the domain name you would like to set up email for.
4. You are now in the ‘Manage Domain’ Screen. At the bottom of this screen you will see a section called ‘Additional Services’. Email is the top Service, unless you have a paid for email account on your domain name, the service you will see here is ‘Free Mail’ available on all domain names.
5. Click ‘Edit’ next to the Email row
6. You are now into the ‘Manage Free Mail’ Page
7. To set up a Mail Box on your domain click on the ‘Add Mail Box’ button in the Mailboxes section. Here you can create your Mail Box address which could be anything from info@yourdomainname, sales@yourdomainname or even support@yourdomainname .
8. If you want to set up another address you should click the ‘Add Address Mapping’ button. Here you can add up to 5 email addresses by entering your choice of name into the text box. You then select the mailbox where you want these emails to be sent to.
To view you mail on any web browser, you can go to our Webmail service here: http://webmail.siteopia.com/ and using your mailbox name as your username and the password you have created for this account
2. From the Dashboard page, click on the ‘My Services’ Tab on the top navigation bar.
3. Here you will see a list of your domain names, click on the domain name you would like to set up email for.
4. You are now in the ‘Manage Domain’ Screen. At the bottom of this screen you will see a section called ‘Additional Services’. Email is the top Service, unless you have a paid for email account on your domain name, the service you will see here is ‘Free Mail’ available on all domain names.
5. Click ‘Edit’ next to the Email row
6. You are now into the ‘Manage Free Mail’ Page
7. To set up a Mail Box on your domain click on the ‘Add Mail Box’ button in the Mailboxes section. Here you can create your Mail Box address which could be anything from info@yourdomainname, sales@yourdomainname or even support@yourdomainname .
8. If you want to set up another address you should click the ‘Add Address Mapping’ button. Here you can add up to 5 email addresses by entering your choice of name into the text box. You then select the mailbox where you want these emails to be sent to.
To view you mail on any web browser, you can go to our Webmail service here: http://webmail.siteopia.com/and using your mailbox name as your username and the password you have created for this account
Over a million households in the UK may have had their computer hijacked by criminals without even knowing it.
The research by a team of Dutch experts suggests that many more computers than expected could have fallen victim to the spread of criminal networks.
Things to look out for when using your computer include: the slow running of your internet connection, anti virus warnings or too many pop up messages showing up. If you are aware of what to look out for you can try to remain safe online.
Staying safe and protected online over Christmas can be as routine as writing your cards. Just be sure to source reliable service providers and complete regular updates.
An auto-responder is a tool that is capable of sending e-mail messages to your customers without your assistance at the date and time you have specified
Aside from just using auto-responders to set a message when you are out of the office or on holiday, auto-responders are a useful tool for automating many of your daily tasks.
– Customer Follow-up
Following up with your customers is an important part of providing good customer service. Follow up of any enquiry should be done in a timely and informative manner.
Sending out a personal message to each enquiry you receive may not be possible. This is where an auto- responder can help by giving the illusion that your message was sent personally. Simply set up an auto- response message on your enquires or sales email, and your customers will never be left waiting for your response.
- Order Confirmations
If you’re processing orders online, manually sending each of your customers an order confirmation can be very time consuming. Creating a standard letter and placing it within an auto- responder allows you to send important order information with the manual intervention.
When choosing an email service, think carefully and consider the auto- responder functions that the package provides. Some things to think about maybe:
- Ability to set personalised responses for each of your mailboxes.
- Un-restricting text length, giving you the ability to add the response you need to close the sale.
Heard it all before…. The importance of anti virus software and all the stories about people who’s computers have contracted a virus….. ‘Mrs Jones down the road’ or a ‘friend of a friend’.
But, you don’t think it can happen to you, Well it Can… and often without warning too. Computer systems that don’t have any type of guard against virus’s loading on their computers are at a high risk. You can lose your files, documents, photos and many pieces of important information.
A lot people would be quite surprised to know how easy it is for your computer to become infected with a virus. You may have simply opened up a harmless looking email, or clicked on a link within that email. Those links, mail or incoming contacts can contain harmful virus that can cause your computer to shut down.
The message then is loud and clear! Whenever you look to buy or install any new programmes or email packages, make sure your online health is protected. Select a package that comes with Anti Virus protection.
