Privacy Policy

Siteopia Privacy Policy

Your privacy is important to us. This Privacy Policy sets out how Ventutec Limited uses and protects any information that you give siteopia.com when you use this website.

The terms 'we', 'us' and 'our' refer collectively to Ventutec Limited (Company Number 05777893) having registered offices at Independence House, Queen Street, Worcester, WR1 2PL and its associated brand Siteopia. The term 'website' within this policy refers to www.siteopia.com

Ventutec Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this Privacy Policy.

Ventutec Ltd can not be held responsible for any use of personal information that you provide to third party websites that on occasion may be accessed from this website. Please therefore review the policies of any third party website in this instance.

Ventutec Ltd may change this policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes. This policy is effective from 21.10.2011.

Collection of personal information

When you use the website we may collect the following information:

• - Name
• - Contact information including postal, email address and telephone number
• - Date of birth
• - Other information relevant to the services we offer
• - Financial information used soley for billing and payment purposes.

By giving us such information you agree to our using it in the manner outlined within this document and any other Terms and Conditions.

You may withdraw your consent for us to use part or all of this information at any time by emailing support@siteopia.com

WHAT WE DO WITH THE INFORMATION WE GATHER

We may require this information to register your services and provide you with your service, and in particular for the following reasons:

• - Internal record keeping
• - For registration of your services
• - For renewal and payment reminders
• - To provide personal access to secure areas of the website
• - To personalise your visits to our site
• - For important changes and account information
• - We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. If you do not wish to receive such communication, please use the unsubscribe link at the bottom of each email we send or using the communication preferences from within your personal Control Panel. Please note that this excludes service notifications, which are deemed necessary for administering your products and services. To unsubscribe from service reminders please email support@siteopia.com
• - From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Cookie information, pages you have requested and your IP address may also be recorded as set out in this policy.

DATA SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Due to the nature of the services we provide we host and store customer data, this is done in our capacity as a data processor and we are not ultimately in control of what happens to this data. All processing and storage will be done in accordance with the Data Protection Act 1998.

Any disclosure of personal information will be strictly controlled and made fully in accordance with current UK legislation.

As some of the services offered via this website require us to pass information to countries outside the European Economic Area (EEA) please be aware that these countries may not have similar data protection laws. Ventutec take all reasonable steps to ensure that your information is protected in these instances.

We may need to provide your information to third parties and employees in order to administer your services. Any data supplied will be used soley to perform functions on our behalf related to purposes set out in this policy, such as domain registration and SiteBuilder configuration.

You agree that we may disclose your information in the event that we sell or buy any business or assets. Any disclosure will be made in accordance with the Data Protection Act 1998 and 2003

Should a customer breach our Terms and Conditions or in any way we are under duty to disclose or share personal information to comply with any legal obligations we may do so to any relevant authority.

When an order form asks for payment information, this information is encrypted and protected with a industry leading SSL certificate for your protection.

HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

CONTROLLING YOUR PERSONAL INFORMATION

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee of £10 will be payable. If you would like a copy of the information held on you please write to Ventutec Limited, Independence House, Queen Street, Worcester, WR1 2PL with a cheque made payable to Ventutec Limited.

If you believe that any information we are holding on you is incorrect or incomplete, please email support@siteopia.com or submit an Enquiry through your Control Panel. We will promptly correct any information found to be incorrect.

Please be aware that information and personal data carried over the Internet and by e-mail is not secure and is liable to interception, loss, redirection and corruption by other people unless it is encrypted by you, this is not the responsibility of Ventutec Limited and we are not liable for any such interception.